Redesigning a Web3 platform to reach beyond the expert bubble
NFT Price Floor
2023 - 2024

The challenge
"The product had a loyal expert base — but it was invisible to everyone else. The redesign had to serve both without alienating either."
Research & findings
Given tight deadlines and limited budget, I ran guerrilla testing with beginner users, benchmarked similar platforms, and analyzed community feedback on social media — particularly Twitter, where the crypto community frequently discussed the product.
Three key problems surfaced:
Beginners couldn't read the main table. Core NFT terminology was unexplained, making the product feel like it required a degree to use.
The information architecture served only experts. New users couldn't find relevant sections — the structure assumed too much prior knowledge.
The product felt niche and inaccessible. The overall impression limited trust among new users and made it harder to pitch to investors.
Explanatory tooltips
Contextual definitions next to key NFT concepts, reducing the learning curve without dumbing down the product for expert users.
Restructured sections and improved content hierarchy so both beginners and experts could find what they needed without friction.
New sections for broader audiences
Added educational and discovery content that balanced the experience — making the platform feel welcoming without losing its analytical depth.
Design system from scratch
Built alongside another designer, defined components, states, and visual guidelines that ensured consistency across the platform and accelerated development handoff.

Impact



